This Refund & Returns Policy outlines the terms under which Satpros Software provides refunds for its software and streaming services.
All our products and services are digital in nature, including streaming servers, software licenses, and subscriptions. Once activated, services are considered delivered.
Payments made for subscriptions, licenses, or services are non-refundable once the service is activated.
Where available, demo or trial access is provided so customers can evaluate the service before making a purchase.
We are not liable for refunds due to internet issues, third-party outages, force majeure events, or user misconfiguration.
In rare cases where a refund is approved by management, it will be processed within 7–14 working days. The decision of Satpros Software shall be final.
Failure to cancel a subscription before renewal does not qualify for a refund.
If you face technical issues, please contact our support team. We will make every effort to resolve the issue promptly.
Last updated: March 13, 2026